What action should a Chief Scribe take if an employee is locked out of their account?

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The appropriate action in this scenario is to fill out a form on the intranet. This option is likely part of the standard protocol for managing access issues, such as being locked out of an account. By filling out the form, the Chief Scribe ensures that the issue is documented and processed by the IT department or the appropriate personnel responsible for account access. This systematic approach helps maintain security and accountability within the organization, while also enabling a quicker resolution to the locked account situation.

Addressing a locked account through a formal process allows for proper tracking and follow-up, reducing the likelihood of recurrence and ensuring that all necessary information is collected for issue resolution. This is a best practice in organizational settings to manage access issues effectively.

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