What should be gathered from the scribe team during the EHR system transition?

During an EHR system transition, gathering input and suggestions from the scribe team is essential. This approach ensures that the team members who are directly using the system can provide valuable insights based on their experiences, workflow, and challenges faced during the transition. Input from the scribe team can lead to improvements in the functionality of the EHR system, making it more user-friendly and effective in supporting clinical documentation.

Engaging the team in this way promotes a collaborative environment where their feedback can lead to better adaptation and integration of the new system. This process can also help identify pain points and areas for improvement that may not have been considered by those implementing the system, ultimately leading to a more efficient transition and better overall user satisfaction.

Collecting only positive feedback would not provide a comprehensive view of the transition's impact, while focusing solely on exclusive strategies for documentation limits the conversation to predefined methods, potentially missing innovative ideas from team members. Lastly, gathering team member concerns without avenues for communication would fail to address those concerns constructively, leading to frustration and decreased morale among the team.